Returns

Thanks for shopping at ​Undead Cycles!
If you are not entirely satisfied with your purchase, we're here to help.
 
 
Returns:
If you have changed your mind about your purchase and would like to return your item for a refund, you have ​30​ calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:

 

- In the same condition that you received it.
 
- In the original packaging.
 
- Your item needs to have the receipt or proof of purchase.

 

Please note that Custom Chainstay Protectors are not eligible for returns as they are made to order. 
 
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
 
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
 
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
 
Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.

 
If you have any questions on how to return your item to us, contact us here.

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